EMN Policies & Announcements

Below you’ll find a chronological list of our important policy announcements. Please check this page often to remain current and feel free to call customer service with any questions.

Important Tariff Information

As a result of the recently announced tariffs/import duties that went into effect on October 18, 2019 on certain alcoholic beverages, to the extent permitted by the New York State Liquor Authority, Empire Merchants may increase the posted price of certain tariff impacted items during the price posted months for October, November and December. For any item of liquor or wine that is impacted, orders will be filled on a first come-first basis with available stock at pre-tariff prices before selling any tariff affected stock at a price higher than was what posted for the given month. Additionally, please note that backorders will not be accepted for tariff impacted items at pre-tariff prices and you will not be able to receive the benefit of the discounts for goods that assort, unless there is another size of the item available at the pre-tariff price or you pay the additional price associated with all post-tariff goods. .

Empire Merchants North
Policies & Updates

Customer Service and Accounts Receivable Policies
Delivery Charge Policy November 2020
DELIVERY CHARGE FAQ NOVEMBER 2020
New Bill and Storage Delivery Fee Information
INVOICE KEY
STORAGE DELIVERY CHARGE FAQ
EMAIL PRIVACY POLICY