Our Privacy Policy

This Privacy Policy governs the manner in which Empire Merchants, LLC and Empire Merchants North, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of ALL Empire Merchants websites, including empiremerchants.com & empirenorth.com websites (“Site”). This privacy policy applies to the Site and all products and services offered by Empire Merchants, LLC and Empire Merchants North, LLC.

QUESTIONS? (800) 724-3960

Personal Identification Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies:

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information:

Empire Merchants, LLC and Empire Merchants North, LLC may collect and use Users personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our Site: We may use feedback you provide to improve our products and services.
To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing Your Personal Information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Email Privacy:

Policy which Empire Merchants, LLC and Empire Merchants North, LLC (“we” or “us”) has created this Email Privacy Policy to explain how we use, disclose and protect your email address.

Why Did You Receive a Mailing from Us?

If you received a mailing from us, our records indicate that you have expressly shared your email address for the purpose of receiving information from us or provided it to another entity with permission to share the information with third parties, such as us. We respect your time and attention by attempting to make our emails valuable and informative.

How Can You Stop Receiving Emails from Us?

Each commercial email sent by us contains an easy way for you to cease receiving further commercial email from us. We may also give you the ability to unsubscribe from receiving other types of email from us as well.

How We Secure Your Information:

We have taken certain physical, electronic, contractual and managerial steps to safeguard and secure your name and email address.

How We May Share Your Information:

We may share your name and email address with our suppliers and other strategic partners who may send you their own messages. In addition, because of the nature of our business, we may also share your name and email address information with our solicitors. Although our company policy forbids their use of your information for communications that are unrelated to our business, we cannot be responsible if a solicitor violates this policy. We may also disclose your name and email address: (1) to our service providers, solely to enable them to perform a service for us; (2) as necessary to protect our rights or the rights of a third party; (3) to respond to judicial process and provide information to law enforcement agencies or otherwise as required by law; and (4) otherwise, with your consent. In addition, in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Use of Web Beacons:

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Changes:

We may change this policy from time to time. A link to the most recent policy will be included in each of our commercial emails.

Changes to This Privacy Policy:

Empire Merchants, LLC and Empire Merchants North, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms:

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Empire Merchants, LLC
Attention: Compliance Department
16 Bridgewater St.
Brooklyn, NY 11222
Empire Merchants North, LLC
Attention: Compliance Department
P.O. Box 10
Coxsackie, NY 12051

This document was last updated on June 25, 2018.